What started as a solution to a recruitment challenge in 2021 has grown into a long-term and successful partnership. Yusen, a company that focuses on logistics solutions, faced the challenge of finding the right payroll administrators. The expertise and flexibility of Tilstra Services not only offered the temporary solution they were looking for, but also led to strategic support in the areas of HR, payroll administration, finance and consultancy. The success story of Yusen and Tilstra Services is a perfect example of how trust, collaboration and expertise can lead to sustainable growth and improved efficiency.

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The Beginning of Collaboration

The collaboration between Yusen and Tilstra Services started in 2021, when Yusen was faced with the challenge of recruiting qualified payroll administrators. Tilstra Services offered the solution by supplying an interim payroll administrator who directly met Yusen's specific needs. This temporary solution quickly led to more strategic support in other areas, such as HR and Finance.

Improve Efficiency and Quality

Yusen saved more than 100 hours per month through Tilstra Services!

An important result of the collaboration with Tilstra Services was the improvement of efficiency and the reduction of workload at Yusen. Before the collaboration, payroll administrators at Yusen spent an average of 120 extra hours per month on HR and financial tasks. After the integration of Tilstra Services' solution, this number was reduced to just 20 hours per month within a year. This reduction in workload not only saved time, but also improved the quality of the work.

Strategic HR and Finance Support

In addition to the improvements in payroll administration, Yusen expanded the collaboration with Tilstra Services to Finance and HR services. Tilstra Services carried out a thorough analysis of the HR processes at Yusen and proposed improvements. The personnel administration was optimized and provided with clear manuals, which significantly accelerated and simplified the process. This also provided valuable support in relieving the workload.

One of the most valuable innovations was the implementation of Employee Self Service (ESS) and Management Self Service (MSS), which gave employees more control over their own administrative tasks. This partnership has helped Yusen achieve its growth goals while controlling costs and optimizing operations.

Flexibility and Quality in Consultancy and Recruitment Services

The search for qualified temporary HR professionals was another challenge for Yusen. Thanks to Tilstra Services' broad network, Yusen was always quickly provided with the right professionals. Tilstra Services became the flexible shell for Yusen that enabled them to respond quickly to changes in the demand for specific expertise.

Conclusion: A Sustainable Partnership

The long-term and successful collaboration between Yusen and Tilstra Services is proof that trust, expertise and cooperation can lead to sustainable growth and efficiency. What started as a temporary solution for payroll administration has grown into a broadly supported partnership in the field of HR, Payroll Administration, Finance and consultancy.